Why I Love Twinings!

People may not know that people visiting my blog can leave comments. Of course, to protect myself, I have to approve them, so this evening I received a email saying a comment had been left for me. I viewed it and it was from a young man in Poland. He asked me several questions about why I love tea, and Twining's in particular. So, instead of answering them in the comment section, I thought I may write about them here, so people can learn a little bit more about why I love Twinings. So here goes!

1. Why do you love Twinings tea so much?

There are several reasons why I love Twinings as a brand. First of all, as I said in my recent review of Assam, they have the basic's covered. Blends like Assam and Prince of Wales are simple, but they are perfect. And if a company can get it's basic black tea right, then when it comes to exotic blends, such as Earl Grey, or Rose Garden or whatever it may be, the chances are they will hit the spot with those, too.

Alongside their black teas, green teas and white tea's, they also are creative with their fruit tea's. Yes, we've all been to the supermarket and seen peppermint or lemon and ginger. There are thousands of versions of these blends. But Twinings are experimental. They have mixed blackcurrant and rhubarb. Lime and ginger. Mango and strawberry. They have even used dragon fruit!

They care for their customers. And I know first hand how true this is. From the little things such as calling me to let me know my favourite blend was back in stock, to acts of huge kindness such as sending me a teapot for my birthday. Their customer service is second to none, and I feel it's genuine. I recall being absent from Facebook for a short while (can't remember why) and I was sent a message asking if I was okay.

On top of that, they listen to their customers. One of my big issue is that Twining's use a delivery service to deliver orders, which is tricky if you miss the delivery man. I wrote to them suggesting they could look into Royal Mail as a delivery option. It may not happen, but I know I've been listened to, and at the very least it's being considered. (I think).

I'm genuinely proud to be a Twinings fan. I've been labelled a tea snob (in jest!) but that never riles me, because I know I get quality, for a reasonable price, plus friendly customer service to boot. That's not snobbish, it's finding a brand that is perfect for my tastes.

2. Are You A Tea Snob?

No! If someone offered me a cup of PG Tips or Tetley, I wouldn't throw it in their face and demand Twinings! I love tea generally, but there are blends and brands that I just don't like!

3. Do You Have Any Other Blends In Your House?

Yes! I have Aldi tea. It never fails to surprise me that people don't actually like flavoured tea or spiced tea etc. It genuinely shocks me when people turn their nose up at a nice cup of Rose Garden. But that is their choice - and their loss!

4. Do You Try Other Blends?

Certainly, in fact I've written some reviews for The Kensington Tea Company who kindly sent me some samples (still have one tea left to review!). And I really enjoyed them. They were very different and testing them was a real treat for me. But TKTC is different to Twinings. They specialise in loose green tea. Their blends are totally unique and really tasty and am looking forward to sampling some more, if they want to send me some. I also obviously, drink tea when I'm out and about and not all places use Twinings. I love experimenting with tea, and am thinking about ordering a tea caddy which the Royal Wedding on the front, and it will be interesting to see what tea comes with that!

5. Is There Any Blend You Don't Like?

Lapsang Souchong. Without a doubt. I can't drink it and it makes me gag. It reminds me of smoked kippers and is truly vile (well to me anyway!). But hey, at least I tried! Also Tetleys Earl Grey was awful, reminded me of washing up liquid!

6. Is There Any Blends You'd Love To Try?

Zanzibar Chai. It's a special blend that comes in an beautiful box. But it's expensive, so I'm saving for it.

So, there you go! That's my Twining's story. If you have any more questions don't hesitate to contact me. I love talking about tea!